Here are some easy instructions to help you get going with the PMS Social Suite. Yes, you really need to read and follow the directions if you'd like to use this package!

If you upgrade using PayPal, it can take 24 hours for PayPal to notify us that your payment has cleared. That's just the way their fullfilment system works. We try to watch for new subscriptions by hand and override this, but if the system claims you haven't paid just drop us a note and we'll do the override for the first day until your payment processes.

These instructions should help you get everything installed and working correctly.  Premium users will receive additional instructions after their subscription is processed.

There are three steps to go through:

1. Preparing your Firefox browser to run iMacro and connect to our site.  Don't panic, this is pretty easy
2. Downloading and installing the right version of the iOpus iMacro plugin for Firefox.  iMacro is a leading web browser automation company and is one of the core technologies in our software.
3. Installing Grease Monkey (GM) and our GM helper scripts.  Grease Monkey is a super popular utlity for Firefox and has over 2M installations.

Now let's get started!

Preparing Your Browser

1. Please use Firefox Version 2.x.  The iOpus iMacro plugin and our software do not currently support Firefox V3, though we are all working on it.  We'll send out an email to registered users when V3 is fully supported.
2. Turn off popup blocking for digg.com and promote-my-site.com!  (The path is Tools->Options->Content->Block Popups Exceptions)

Hint for a happy life:  When using our social suite, open a new copy of Firefox.  This is because iMacro really takes over the browser and there are popup boxes and what not firing all over the place.  It's pretty hypnotic to watch, actually.  Once the scripts are running, do not switch tabs.  I usually recommend that people just start it going on whatever time consuming task (auto answering shouts, researching friends, etc) and then minimize it.    You will want to check it every once in a while because Digg's API can fail and their pages can break during load and that may confuse our scripts or cause them to pause.  Just restart the task and it'll all get caught up.

Installing iMacro

1. DO NOT LOAD THE LATEST VERSION OF iMACRO FOR FIREFOX.  Yes, the universe loves us and iOpus released a version with a bug (or feature) that kills our software.  Go to the Mozilla Add Ons History page (who knew that existed?) and download 6.0.3.4.   There are a lot of people experiencing issues with the latest release so I'm confident the iOpus guys will fix it quickly.

If you forget and one day let FireFox "upgrade" your plugin to the latest version and everything dies, you can just uninstall it via the "Tools->Add Ons" page and then reinstall the right version.  When we get all the kinks ironed out we'll send out an update mail to our registered users.

Installing Grease Monkey

1> Go to the Mozilla Add-On page and install Grease Monkey.

2> Download the Digg Confirm Script to enable deleting shouts and digging from the shoutsin page inside Digg.

3> Download the Digg Shouts to enable fast digging from the shoutsin and history pages inside Digg.

Known Bugs and Limitations

The following are known, but if you find these or any other bugs, please contact us immediately.

1. You *have* to use Firefox with the version 6.0.3.4 iMacro plugin.  Go here for the whole page.
2. When you run the Social Suite it is best if you run it in a separate FireFox instance.
3. When Social Suite is running, just leave FireFox alone.  You can minimize, but changing tabs confuses it.
4. You have to have FireFox's popup blocker turned OFF for promote-my-site.com and digg.com.

Yes, these are bit redundant from the previous section, but you we all know some people skim instructions and read the last paragraph!

Conclusion

Thanks for using our software!  Remember, please Contact Us page if you have any questions or suggestions.

I'd like to thank everyone for their testing on the Social Suite with Digg Analytics and Automation. It was, well, interesting. I've done a lot of beta testing inside client sites but haven't really released a program into the wild since before the internet. (Remember FidoNet and shareware distribution? Yikes!)

At the end of the day we decided that it was usable enough to replace the old Digg Friend Finder. Which, given the number of daily users, was a pretty uncomfortable and tricky decision. However, the actual traffic on the free version of the Social Suite has gone up from the old Digg Friend Finder, so mission accomplished there.

Mainly, however, it was quite a learning experience for us in how people use automation software when it's not part of a larger corporate sponsored project.   We clearly recognized that individual or small company buyers had different price and function points, but the variable cost of time and overhead is so much less accounted for in smaller firms that a lot of our positioning was probably not necessary.  Fascinating. 

Social Suite Beta Test Pre-Natal Expectations

I was expecting a LOT of criticism for the UI. I quite like it and it has a lot of technical advantages from our standpoint, but it is not the typical UI.

Not one word.

I was also expecting people to balk at installing iMacros (especially since you have to install the previous version because of bugs in the new release) and running the Suite in its own Firefox window.

Not one word.

I thought there were too many columns of numbers in the Find Friends panel for people to really wade though them. It turns out people ignore the numbers they don't understand or think are unimportant. Fascinating.

We got a lot of good feedback about our documentation and how to help reduce the complexity of what the suite can do. Over the next week or so I'll be publishing some articles to help people use both the free and premium versions of the software.

Beta Test Post-Mortem

This is going to sound strange, but our take homes were:

1. Our target market uses paypal rather than Amex. We were startled.
2. People want videos rather than user manuals. I guess it's the YouTube phenom coming home to roost. I actually find it easier to write a manual. (Yes, I own a typewriter, why do you ask?)
3. We were right to go with value based pricing and to aim for "professional diggers."

Value Based Pricing

There are (broadly) two ways to price anything: cost or value. Walmart prices own-brand cornflakes a price+markup. Apple prices everything at value. The difference differentiates your market.

So when we decided to price the first version of the social suite we tried to balance off users, user time/value, revenue, support costs/expectations, server load, investment timeline, etc. We put a stopwatch on a lot of in-house testing, spoke to the alpha users extensively about the value proposition, and did some magnificent fiddling on a whiteboard.

And came up with a buck an hour.

If you value your time at more than a buck and hour and use digg to drive revenue, then you should be paying us to use the social suite. And our beta testers, as they converted to paying customers, confirmed this observation.

Why Not Charge More?

If you look around, there aren't that many SEO tools that successfully charge an admissions fee. So our goal was to establish a precedent and, as we add value and reduce time/cost we will raise our prices.

If You Missed the Beta

Look, if you were taking a nap under a lilly pad or something, just go to our contact us page and drop us a line and we'll help you out.

You remember that scene in Monty Python where the guy explainst that the parrot is not dead, it's just "pinin for the Fijords!"

Well, we went from posting daily (or twice/daily) to a few times a week to ... silence for a week at a time.

Well, two products in beta, a couple of unexpected PO extensions from existing clients (thanks guys!) and a nasty flu that someone brought in from a second grade hot lunch and some tasks had to get put on pause. 

But we're back now, thankfully, and it all looks under control.  Look for more posting goodness! 

[Note -  don't put  slashes and plus signs in your  article title if you have SEO friendly  URL addresses that  mimic your title.  I'm just saying!]

Beta testing is a very strange thing to watch. Some people ask for access and do nada. Others use the software in ways that, frankly, are puzzling. Some people complain about everything ("I hate red" is my favorite). Others give you attached excel spreadsheets of bugs they want fixed and features they'd like to see. Stack ranked. Bless the OCD among us because they are the one true beta testers!

But what I really live for are emails like these:

I started using your Social Suite with the expectation that this was yet another silly Digg tool that would be "eh, clever" and not much more.

I was completely wrong. Once a week or so I usually comb through each of my four Digg users, in rotation, to look for people who are banned, or who have stopped using digg, or who have dropped me from their friend list so I'm shouting at an empty cubicle. It takes me, literally, all day to check the high points. So I spend 4 days/month grooming my network. I drive 100K+ hits/month onto my websites, so this is time well spent, though it is really boring.

I plugged my digg logins into your tool, hit "research," went to a soccer game, and when I came back the work was done.

So this thing saved me eight hours. The first day I used it. Plus I actually had a lot more information to make better decisions.

Then I noticed the "unfriend" button and realized that I could save another three or four hours a month.

I look forward to being a charter subscriber. Do I get a discount?

Wow. And no. :-)

Wow, that may be the most specific post title I have ever written.  But I want to capitalize on the extreme amount of google love we're getting lately to save someone else a LOT of time.

We're doing a beta of our Social Suite and it depends on iOpus's most excellent iMacro for FireFox.  Except that they released a new version (6.0.4.1) which killed our software.  Thanks guys.

So, how simple could this be: we just needed the previous version (6.0.3.9). 

Which is NOT on their website.  Nor is it mentioned in their otherwise comprehensive wiki. And when you try to search google for it, well, good luck with that. 

So, it turns out that previous versions of iMacro for FireFox are kept on the FireFox/Mozilla website.  Go here to get version 6.0.3.9 and earlier versions of iMacro for FireFox.

You know what else I know now?  There is (often) a "see all versions" button at the bottom of the addon for FireFox that gets you to the same place. 

One of our beta testers is in Oz and sent me this story about Comcast putting a 250G limit on monthly downloads and added this comment:

Here in Sydney we pay $89.95AUD/month for 768K DSL with a 2G limit on combined uploads and downloads. Every 10M over that limit costs $0.25AUD. What in the world are Americans doing on the internet?

Wow. Bandwidth limiting.  And, no, I don't know how you could need 250G/month unless you were watching live streaming moves.  At one/night at 9G per movie, that would about do it, I guess.

25 years ago there were no video stores near me, 15 years ago there were a dozen, and now there are none again. 20 years ago I signed up for AOL (CompuServer was for noobs), 15 years ago they put in volume pricing plans by the minute, 5 years ago they took 'em off, now it is free.

How are ever gonna explain the recent past to our kids?

It's been kind of dark on this blog, but we're in a whirlwind beta testing our Social Site Automation toolset.  We're going to open up the private beta to around 20 more people, so please feel free to contact me (olivertaco@promote-my-site.com) if you'd be interested in giving it a shot.

You should be familiar with social media marketing and have extensive Digg experience.  Plus you should be willing to break out into lots of smiles and a few giggles.   The software runs in FireFox (only) and requires iOpus iMacro.

This has been an interesting beta, and I'm composing some thoughts for a longer post.  Which might even have some smart stuff in it for other people heading into beta test. 

Our Digg Genesis

We started off reading and "digging" stories from our favorite RSS feeds and quickly moved to posting some of our own writing. "Uh oh," you say, "bad blogger."

No, not really. For three reasons:

• It's not against the TOS at digg
• As our readers will know, we don't have a spam blog in any way
• It had it's own punishment in terms of public yawning at our posts

Because we are very interesting writers (*cough*) but not to the digg crowd and certainly not on every post. Our first 40 postings averaged 3 diggs each. I swear, you could scan your BK receipt, post it to "offbeat" and get more diggs than that.

But, not being totally oblivious, I started reading some articles on how all this stuff worked (or how people thought it worked!) and our average over the next 10 stories doubled to 6 diggs/story. Whoo, hoo, if we were a startup we'd have been worth $1B by then!

After a bit more attention over the next 10 stories we bumped our average to 24 diggs/story. From there our average over the next 15 stories went to 45 diggs/story.

Any my last story finally got "popular" and got 700+ diggs by this article.

Now, lest you assume I was spending my entire life on this, well, uh, no. I did around 70 stories over 7 months, or a couple per week. I was spending a lot more time digging (2,000+) stuff. A lot of that was shouts but a lot more was stuff I found by looking for people submitting stories with keywords I cared about.

So, to summarize, rocky start but a good strong finishing position, pretty good citizen. Maybe I give myself a B+, which would make Digg better than High School, in retrospect.

The Landmine Tripped

Not by anything I did outside the TOS, nor by a flame war, and not even by some self proclaimed Digg guardian. Nope, some sockpuppet knocked our blog out of bounds for Digg.

I posted a digg (Best. Digg. Shout. Ever.) about an absurd shout I got from a user called SteJules. I won't go into details but he'd been a Digg member for 31 days and had over 10K diggs and had a 20% hot rate. The shout was 800+ words and was priceless. It just begged for digging and though I was careful not to be ad hominem about it, I figured since he'd sent it to around a thousand people, I posted it. And it got 100+ votes in two days.

And it got our site banned by SteJules and his friends. Which is a long and boring story, but they did it on purpose by going back through posts from months before and burying them as spam. Nice.

Banning is Forever

Which is when I discovered that there is NO appeals process. You know how blogger will lock you out or require a captchya to post? Annoying but after a few days it usually gets put right. Google gives you a penalty, you can fix that in a few weeks. But no such process exists at Digg. (I actually have friends who know the guys what run Digg but you don't call in favors for stuff like that. Which makes it worse, actually.)

Being Innocent is No Protection

Oh, you say, you don't submit your own site and other people only do it sometimes. Well, what if someone creates a user, says that their home page is your domain, and starts, once a day, submitting your stories. After a few weeks they get their friends to swarm them and mark them as spam.

Bye-bye.

Diversify

Look, our business model does not require that we get traffic from Digg, but if it did, we'd be toast. We'll, we'd be toast unless we wanted to change our domain name, 301 redirect hundreds of pages, etc. And even then the "breathing space" only last until some other sock puppet bully gets you banned. So diversify into other social media sites. There are a lot of them, and if you read the articles under our "niche social media" tag you'll get a flavor for what is out there. In the meantime, while being a model citizen is smart, it certainly won't protect you.

If you would be interested in beta testing our new social media automation product before it is released, please drop me an email.

You should be

• An experienced Digg user
• Wiling to install iMacro for Firefox
  
• To spend at least a few hours using the product (My guess is that you will, like I did, fall in love with this product, so it shouldn't be too painful.)

We're very excited about how this will accelerate your ability to be successful on digg.  And if you're of an analytical bent, you will love what you can find out about your (and others) friend networks.

I was reading through the usual stuff this morning and hit this about a TechCrunch post that

ended up at the Yahoo front page, which leads to around 300,000 clicks per second. That’s a crap load of users.

Yes, it is. Or would be if it were true.

Do Some Numbers

I always like to run the numbers up and down until I get something I can comprehend. I look at Alexa a lot for that - and yes, I know it is imperfect.

Alexa says that yahoo.com got 45,000,000,000 (yes, 45B!) page views last month. Holy moses, did I do that math right?

Alexa also says that google.com got 26,000,000,000 (26B when it's home alone) which is in the same ballpark, but who would have thought yahoo would have more traffic than google?

Wait, there are more numbers.

3% of the yahoo traffic went to the homepage - 1.35B page views.

16% of google's traffic went to their homepage - 17B page views.

Ok, that starts to sound like I understand the world.

(Side note, 20B mail.yahoo.com vs. 3.6B mail.google.com page views. Hmm.)

Drilling Down Into the Numbers

Ok, back to the 300K clicks/second thought experiment. If Alexa is right and 3% of yahoo traffic goes to yahoo.com and another 3% to news.yahoo.com then we have 2.7B page loads/month.

There are (30 days * 24 hours/day * 60 minutes/hour * 60 seconds/hour) = 2.9M seconds/month. (Or you could google "seconds in a month!")

So, 2.7B page loads/month works out to around 1K/second for the home page and the news page.

I Call BS on TechCrunch Math

I dunno, if he'd said 300 clicks/second (which is non trivial!) I'd still have been impressed.

Now, did the story stay on the front page for an hour? That is 18K visitors, which is pretty impressive. Not 300K but still.

Don Is Smarter Than I Am

I asked Don to review my math and he pointed out that I just went the long way around the barn. If Yahoo could send 300K clicks in a second then that works out to 25B/day.

Another way to think about that: everyone in the world has to click on that story. Five times.

Compare Yahoo to 55,000 Digg Hit

I have this article on digg bookmarked because it is so well written and thoughtfully analyzes digg traffic, secondary spikes, etc.

And over a 4 day period he got 55,000 visitors from digg. He compares that surge to an earlier one where he got 0ver 40,000 visitors from digg.

How hard it is to get to the front page of digg versus yahoo news?  Easier, I think. 

Conclusion?

One thing we know is that digg sends traffic (a trickle, but still) forever on stories that get good vote volume. And you do get good feed additions too.

Now, if someone told me that Yahoo sent as many feed-friendly folks as digg I'd belive them, at least provisionally. But once the story is off the Buzz page I would be shocked if you continue to get traffic.

I'd love to opine on link love, but I don't have anything to base my opinion on. I know that is shocking on the internet, but there you go.

I started looking at this article to make sure my BS-O-Meter wasn't defective (it wasn't) but along the way I started to think about the relative size of social media "waves."