Blog Entries tagged 'India'

Destructive Self Funding versus VC

admin — Mon, 14 Apr 2008 22:00:00 +0100

I was reading a very sad, frank, and wise notice from Russell Beattie about the death of Mowser, his mobile browser project. I know, and you know, that most startups die young, the ones that don't mostly become zombies living on consulting, and the small remaining percentage are bought for peanuts by larger companies lusting after their IP and management team.

Bu [...]

Offshoring Customer Service

admin — Wed, 12 Mar 2008 21:00:00 +0100

I've been travelling with my family up in French speaking Canada so, of course, customer service and communication are in the forefront of my mind. For those of you who look North and see a mirror, let me assure you that in the central right hand part of Canada you'll get a chance to practice your French. Your 18th century French, but still. So, to summarize, [...]

Outsourcing to India

admin — Mon, 03 Mar 2008 21:00:00 +0100

We've talked about why you wouldn't want to outsource to Amazon (and were proved right when they went down hard recently) but when Aaron wrote an excellent article on The Future of Business Process Outsourcing I thought it might be good to give a (slightly) dissenting opinion. He makes a lot of very good points about the hardware and software side of outsourcing, but I think he kind of runs off the rails when he looks at the opportunities and people in India.

Aaron's Complaint [...]